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Evidence Guide: BSBLIB202 - Process information resource orders

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

BSBLIB202 - Process information resource orders

What evidence can you provide to prove your understanding of each of the following citeria?

Determine ordering requirements

  1. Search for and verify bibliographic details for requested information resources within required timeframes
  2. Check availability and estimated cost of requested information resources
  3. Select suppliers according to organisational guidelines
  4. Check supplier performance to inform selection, and report performance problems to appropriate colleagues
Search for and verify bibliographic details for requested information resources within required timeframes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Check availability and estimated cost of requested information resources

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Select suppliers according to organisational guidelines

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Check supplier performance to inform selection, and report performance problems to appropriate colleagues

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Order information resources

  1. Create and despatch order records according to organisational procedures
  2. Prioritise urgent orders and action to expedite receipt
  3. Check progress of orders and take appropriate followup action where necessary
  4. Update records of ordered material to reflect changes in availability or price according to organisational procedure
  5. Refer problems with processing orders to appropriate personnel as required
Create and despatch order records according to organisational procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prioritise urgent orders and action to expedite receipt

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Check progress of orders and take appropriate followup action where necessary

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Update records of ordered material to reflect changes in availability or price according to organisational procedure

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Refer problems with processing orders to appropriate personnel as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Receive information resources

  1. Accept materials and complete checking processes against invoice and order details
  2. Process invoices for payment or raise queries with suppliers
  3. Follow organisational procedures when making claims to suppliers for missing, damaged or incorrect material
  4. Record details of material received according to organisational procedures
  5. Complete physical processing tasks for received items as required
  6. Sort received items in priority order ready for cataloguing
  7. Update relevant records and note irregularities
Accept materials and complete checking processes against invoice and order details

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Process invoices for payment or raise queries with suppliers

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Follow organisational procedures when making claims to suppliers for missing, damaged or incorrect material

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Record details of material received according to organisational procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete physical processing tasks for received items as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Sort received items in priority order ready for cataloguing

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Update relevant records and note irregularities

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Determine ordering requirements

1.1 Search for and verify bibliographic details for requested information resources within required timeframes

1.2 Check availability and estimated cost of requested information resources

1.3 Select suppliers according to organisational guidelines

1.4 Check supplier performance to inform selection, and report performance problems to appropriate colleagues

2 Order information resources

2.1 Create and despatch order records according to organisational procedures

2.2 Prioritise urgent orders and action to expedite receipt

2.3 Check progress of orders and take appropriate followup action where necessary

2.4 Update records of ordered material to reflect changes in availability or price according to organisational procedure

2.5 Refer problems with processing orders to appropriate personnel as required

3 Receive information resources

3.1 Accept materials and complete checking processes against invoice and order details

3.2 Process invoices for payment or raise queries with suppliers

3.3 Follow organisational procedures when making claims to suppliers for missing, damaged or incorrect material

3.4 Record details of material received according to organisational procedures

3.5 Complete physical processing tasks for received items as required

3.6 Sort received items in priority order ready for cataloguing

3.7 Update relevant records and note irregularities

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Determine ordering requirements

1.1 Search for and verify bibliographic details for requested information resources within required timeframes

1.2 Check availability and estimated cost of requested information resources

1.3 Select suppliers according to organisational guidelines

1.4 Check supplier performance to inform selection, and report performance problems to appropriate colleagues

2 Order information resources

2.1 Create and despatch order records according to organisational procedures

2.2 Prioritise urgent orders and action to expedite receipt

2.3 Check progress of orders and take appropriate followup action where necessary

2.4 Update records of ordered material to reflect changes in availability or price according to organisational procedure

2.5 Refer problems with processing orders to appropriate personnel as required

3 Receive information resources

3.1 Accept materials and complete checking processes against invoice and order details

3.2 Process invoices for payment or raise queries with suppliers

3.3 Follow organisational procedures when making claims to suppliers for missing, damaged or incorrect material

3.4 Record details of material received according to organisational procedures

3.5 Complete physical processing tasks for received items as required

3.6 Sort received items in priority order ready for cataloguing

3.7 Update relevant records and note irregularities

Evidence of the ability to:

accurately process orders for information resources

apply knowledge of bibliographic and catalogue record components to determine order requirements

process multiple orders for different types of resources

work within realistic industry time constraints.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

explain how to interpret organisational procedures, including systems for determining availability of resources

describe a range of available print and electronic information resources

describe typical ordering processes and systems used by information services providers.